Typical computer program's for patient education are didactic and fail
to tailor, information to an individual's specific needs. New technol
ogy greatly enhances the potential of computers in patient education.
Computer-assisted instruction programs can now elicit information from
users before leading them through problem-solving exercises. New auth
oring systems enable health professionals to develop their own program
s. The capacity to elicit and report back information about factors th
at influence patients' health behaviors give the newest computer progr
ams one of the strengths of face-to-face patient counseling: the abili
ty to tailor an educational message for an individual patient. These p
rograms are not intended to replace but rather to enhance personal int
eraction between providers and patients. This article describes the ad
vantages of using computers for individualizing patient education and
assessing trends across groups of patients. Innovative programs and fe
atures to look for in programs and equipment selection are also descri
bed.