As a consequence of the merging of the Krupp and Hoesch corporations t
he information processing function is being redesigned. Among the goal
s are the advancement of customer orientation, product orientation, fl
exibility, and efficiency. Synergy will be put in effect by centralize
d provision of computer center services, application development, help
and general services. Other means of cost reduction are standardizati
on (combined with the use of standard products) and concentration of p
urchase. The path to client-server solutions, together with downsizing
-concepts, will be followed wherever this is economical. The path that
has been developed with the help of a consultant will have to be foll
owed and realized quickly. A major critical success factor is the unco
nditionel involvement of the employees, which will be done in the sens
e of an organization development process. The ambitious goal of the bi
g task will be achievable only with widely accepted and trusted cooper
ation on all levels.