Re. Cibulskis et Kn. Edwards, QUALITY CIRCLES AND THEIR POTENTIAL APPLICATION TO RURAL HEALTH-CARE IN PAPUA-NEW-GUINEA, Papua New Guinea medical journal, 36(2), 1993, pp. 107-113
A quality circle is a group of service providers who meet regularly to
solve problems relating to the quality of their work. This is an exam
ple of bottom-up rather than top-down management which has found consi
derable success in the industries of the developed world. This article
describes the principles which govern the operation of quality circle
s, the expected benefits and how best to introduce them. The problems
relating to the provision of quality health care in rural areas and th
e potential application of the quality circle methodology are discusse
d.