Rd. Galliers et al., STRATEGIC INFORMATION-SYSTEMS PLANNING WORKSHOPS - LESSONS FROM 3 CASES, International journal of information management, 14(1), 1994, pp. 51-66
The role of workshops in the process of integrating information system
s strategy formulation and business strategy is examined, as are the r
oles of facilitators and participants in the process. Three cases that
combine both successful and unsuccessful features are reviewed, and c
onclusions are drawn regarding improved practice and further research.