PUBLIC-SERVICE ADVERTISEMENTS - EMOTIONS AND EMPATHY GUIDE PROSOCIAL BEHAVIOR

Citation
Rp. Bagozzi et Dj. Moore, PUBLIC-SERVICE ADVERTISEMENTS - EMOTIONS AND EMPATHY GUIDE PROSOCIAL BEHAVIOR, Journal of marketing, 58(1), 1994, pp. 56-70
Citations number
81
Categorie Soggetti
Business
Journal title
ISSN journal
00222429
Volume
58
Issue
1
Year of publication
1994
Pages
56 - 70
Database
ISI
SICI code
0022-2429(1994)58:1<56:PA-EAE>2.0.ZU;2-R
Abstract
The authors develop and test a theory of how public service advertisem ents function to induce helping responses. Building on Lazarus's gener al theory of emotion and adaptation, they hypothesize that public serv ice ads designed to reduce the incidence of child abuse stimulate nega tive emotions. these, in turn, lead to empathic reactions and end with the decision to help. Two field experiments are conducted to test the theory.