Two surveys in different regions of New York State found that most fir
ms were flexible. They did custom work, used computerized processing a
nd changed or innovated products. However, most of the firms sold to l
arger manufacturing firms and few to retail trade. Thus, the flexibili
ty was being used to make the core industries of the region more effic
ient and helping them weather the recession. Large firms were not bein
g replaced by small.