The Family Support Act of 1988 introduced a new welfare employment pro
gram, the Job Opportunities and Basic Skills Training (JOBS) program,
that seeks to increase the economic self-sufficiency of recipients of
Aid to Families with Dependent Children. In implementing this legislat
ion, states retain considerable discretion over the design and structu
re of the program, including the use of case management services. To t
rack the implementation of JOBS, a 10-state, three-year study is being
undertaken that focuses on states' choices for implementing JOBS. Dur
ing the initial stages of JOBS implementation, states have focused pri
marily on the ''broker, '' or linkage, function of case management, pa
ying less attention to advocacy and client support functions. This app
roach is consistent with the view that case management will facilitate
clients' abilities to receive services in a fragmented service delive
ry system. However, the ability to broker services depends on the avai
lability of those services in the clients' communities. Additionally,
the ability of case managers to leverage services may become much more
difficult in states that seek to draw JOBS services from other progra
ms at no cost to JOBS.