Nl. Kerr et Cm. Kaufmangilliland, COMMUNICATION, COMMITMENT, AND COOPERATION IN SOCIAL DILEMMAS, Journal of personality and social psychology, 66(3), 1994, pp. 513-529
Intragroup communication promotes cooperation in social dilemmas. Two
explanations are plausible: Discussion may (a) enhance feelings of gro
up identity or (b) induce commitments to cooperate. Some remedies for
social dilemmas (like group communication) may be subclassified as pub
lic-welfare remedies (of which enhanced group identity is an example)
versus cooperation-contingent remedies (of which commitment is an exam
ple). The efficacy of a cooperative act for enhancing the collective w
elfare should moderate remedies of the former but not the latter type.
An experiment is reported in which group communication and the effica
cy of cooperation were manipulated. As expected if communication induc
ed commitments, but contrary to the group identity explanation, effica
cy did not moderate the effect of group discussion. Other analyses pro
vided more direct evidence that group members made and honored commitm
ents to cooperate.