MODELING EXPERTS DECISION-MAKING USING KNOWLEDGE CHARTS

Recently the issue of knowledge acquisition through knowledge modeling has drawn much attention from Al researchers and practitioners. In th is paper we point out that knowledge modeling can be incorporated by t raditional decision-making, and investigate how to achieve this. We de scribe an approach of knowledge modeling that employs the notion of a knowledge chart to capture the whole picture of experts' knowledge of decision-making for domain-specific problem-solving. A case study for television (TV) trouble-shooting is used as an example to illustrate t he general idea.