The method of the ethnographic experiment is explained and applied to
the task of developing an understanding of how certain 'standard manag
ement education content' is made use of by course members and manageme
nt teachers. The research focuses on students' reactions to their earl
ier study of motivation theories and on how they react to challenges p
ut to them about their uncritical reception of material they now begin
to see as lacking. Course members' own theorizing about their experie
nce of management learning in the business school context is central t
o the analysis, but broader implications of the research are brought o
ut by the author who suggests that the problems shown to exist may rel
ate to ones of surface and deep learning in higher education more gene
rally. An anthropological explanation of the problem is also offered,
this focusing on the symbolic and comforting role of material like Mas
low's hierarchy of needs in management teaching and learning. In concl
usion, it is argued that to accept such a role for social science thin
king is to neglect its potential. Fulfilling that potential is a consi
derable challenge but a key one for management education.