CHIEF INFORMATION OFFICERS HAVE THE DIFFICULT JOB OF RUNNING A FUNCTIO
N THAT USES A LOT OF RESOURCES BUT THAT OFFERS LITTLE measurable evide
nce of its value. To make the information systems department an asset
to their companies - and to keep their jobs - CIOs should think of the
ir work as adding value in certain key areas. Accordingly, chief execu
tive officers can take a number of steps to aid a CIO's efforts. This
article, based on studies of information systems leaders in sixty orga
nizations, presents a portrait of successful CIOs and the CEOs who sup
port them.