Social work and social help in modern society are open to serious doub
ts with respect to their motives, their stigmatizing effects, and thei
r efficiency. As long as their theoretical reflection chooses as its f
ocus the distinction between conformity and deviance there seem to be
scant chances to remedy these doubts either in theory or in practice.
Therefore, this article tries to regard non-help, i.e. the hitherto ''
tragic choice'' of social help, as the other side of a distinction, bo
th sides of which, help and non-help, are the code of a functionally d
ifferentiated subsystem of modem society. Distinguishing its function,
its operational closure, and its codification of communications, the
article describes the system of social help as a subsystem of society
which uses the distinction between help and non-help in order to compe
nsate for deficits. The system provides for the vicarious inclusion of
people in society, paradoxically jeopardizing that very inclusion to
the extent it succeeds in maintaining it vicariously. The article goes
on to describe the difference between the functionally differentiated
system, on the one hand, and organizations working in the environment
of that system, on the other. The organizations use the equivalence w
ithin the system and its neutrality in regard to deciding between the
two values of its code for the introduction and competitive testing of
programs that prove capable of deciding on help versus non-help. Fina
lly, the proposal to discuss problems of social work and social help i
n terms of a functionally differentiated subsystem of society is used
to specify the systems reference of the intervention which help (or no
n-help) are aiming at. This systems reference is that of the interveni
ng system itself. Any success in the intervention process must be cred
ited to pure chance. And that is the reason for the degree of freedom
of the system to condition its own operations.