THE MEANING OF THE INTERFACE - A FUNCTIONAL AND HOLISTIC EVALUATION OF A MEETING SOFTWARE SYSTEM

Authors
DESANCTIS G SNYDER JR POOLE MS
Citation
G. Desanctis et al., THE MEANING OF THE INTERFACE - A FUNCTIONAL AND HOLISTIC EVALUATION OF A MEETING SOFTWARE SYSTEM, Decision support systems, 11(4), 1994, pp. 319-335
Citations number
47
Categorie Soggetti
System Science","Computer Science Artificial Intelligence","Operatione Research & Management Science","Computer Science Information Systems
Journal title
Decision support systems → ACNP
ISSN journal
01679236
Volume
11
Issue
4
Year of publication
1994
Pages
319 - 335
Database
ISI
SICI code
0167-9236(1994)11:4<319:TMOTI->2.0.ZU;2-V
Abstract
A method for conducting a preliminary evaluation of a meeting software system is described and illustrated. The method assesses the degree o f match between designer and user perspectives of a system by first de fining and then evaluating the system in terms of its (1) interface, ( 2) functionality, and (3) holistic attributes. Applying the method, we were able to identify some preliminary strengths and weaknesses of a specific meeting software system. The application of this method illus trates how general principles developed by Card, Moran, and Newell [4] , Silver [41], and others can be applied in a specific situation to as sess the match between designer and user views of new meeting software technologies.