SIMPLIFIED USER POLL AND EXPERIENCE REPORT LANGUAGE (SUPER) - IMPLEMENTATION AND APPLICATION (VOL 10, PG 35, 1994)

Biological computing is generally organized as standalone implementati on on a PC-type computer or on a central facility (e.g. a university c omputer center). Services provided by central facilities need to be ta ilored to the user community. Unless very work-intensive individual co ntacts are used, the feedback must be collected with generalized tools , such as questionnaires distributed in the form of a newsletter. We h ave developed a method to have such polls automated and tailored, as w ell as having multiple-choice questions combined with branching after fundamental questions. As the evaluation of the results needs to know the questions asked, we have also included a method to process the ans wers and give detailed tables on the answers. SUPER was applied in a p oll to query the academic usership in Switzerland on the usage of mole cular biology databases.