Background. Greater use of computers has been touted as one way in whi
ch health care quality can be enhanced while reducing costs. The autho
rs assessed factors associated with acceptance of computerized order-w
riting. Method. From April 1990 through October 1991 a survey was admi
nistered to 275 medical students and housestaff who used computer work
stations to write all their orders on the general medicine wards at Wi
shard Memorial Hospital. The survey assessed computer literacy, ease o
f workstation use, effects on practice and time management, and useful
ness of information provided. Results. A total of 212 (77%) of the com
puter-workstation users responded. Opinions were generally positive. T
hose of junior students were the most positive, with opinions declinin
g progressively for senior students, interns, and residents. The house
staff were most critical of time spent using the workstations, althoug
h they required less time to write orders than the students did. Concl
usion. The favorableness of the respondents' opinions declined as the
level of training increased, a trend that was independent of computer
literacy. Hence, increasing computer use by physicians will probably r
equire modification of the educational and socialization process rathe
r than mere reliance on increasing computer literacy.