Subjects included 24 non-pilots who performed simulated flight-related
tasks of tracking, fuel-management, and system monitoring. Tracking a
nd fuel management were performed manually, whereas system monitoring
was automated. Subjects were required to detect system malfunctions no
t detected by the automation (automation failures). The reliability of
the automation remained constant or varied over time. Subjects detect
ed significantly fewer automation failures in the constant-reliability
automation condition than in the variable-reliability condition. Inef
ficiency in monitoring for automation failure was examined in relation
to three individual-difference measures: the Complacency Potential Ra
ting Scale, the Eysenck Personality Inventory (introversion-extraversi
on), and a modified version of Thayer's Activation-Deactivation Adject
ive Check List (energetic arousal). These measures were not significan
tly intercorrelated, suggesting their relative independence. For subje
cts with high-complacency-potential scores, there was a correlation of
-.42 between complacency potential and detection rate of automation f
ailures. Introversion-extraversion was unrelated to monitoring perform
ance. Finally, high energetic-arousal subjects had initially higher de
tection rates in the constant-reliability condition than did low-arous
al subjects. The results suggest a modest relationship between individ
ual differences in complacency potential and energetic-arousal and aut
omation-related monitoring inefficiency.