WHAT IS EXPECTED OF THE NURSE CLIENT INTERACTION AND HOW THESE EXPECTATIONS ARE REALIZED IN FINNISH HEALTH-CARE

The purpose of this paper is to describe what clients using health car e services and nurses themselves expect of nursing, the role of patien t, and also how these expectations are met. This article is based on q ualitative research where both clients and nurses have been interviewe d and their own perspectives have been revealed. Expectations expresse d by both nurses and clients differ from each other. The clients descr ibed a good interactive relationship in a much more diverse and many-s ided manner than nurses. Interactive situations seem to be taken for g ranted by nurses The results show the starting points of good nursing care and the need to continue nursing development in the client-centre d direction.