This study uses a two-wave panel design to examine the role profession
al help played in the recovery of crime victims from psychological dis
tress. A disproportionate statewide random sample of 664 respondents w
as selected for an analysis of crime experience(s), use of professiona
l services, and recovery from psychological distress. Respondents part
icipated in two telephone interviews conducted 6 months apart. The res
ults show that victims of nontrivial crimes had more stressful life ev
ents and experienced more distress symptoms than both victims of trivi
al crime (kid stuff) and nonvictims. Nontrivial crime victims used pol
ice services most often, followed by health-related services and legal
services. Victims who used legal services tended to have fewer sympto
ms 6-12 months later, and victims who reported using health-related se
rvices on a continued basis reported fewer symptoms. Implications for
programs and future study are also discussed.