A LOOK AT LOANSOME-DOC(TM) SERVICE

The Pacific Southwest Regional Medical Library (PSRML) launched a proj ect in 1988 to assess the feasibility of electronic linkages between h ealth professionals using GRATEFUL MED(R)-the National Library of Medi cine's (NLM) software program for searching the MEDLARS databases-and libraries using DOCLINE(R), NLM's automated interlibrary loan request- and-referral system. This paper describes the origins of LOANSOME DOC( TM) and initial usage experiences. Results of the LOANSOME DOC beta te st, including usage statistics, are reported. The paper also describes the mechanics of nationwide implementation of LOANSOME DOC, including guidelines used by the Regional Medical Libraries (RMLs) to refer una ffiliated health professionals to DOCLINE libraries for LOANSOME DOC s ervice. National usage statistics for the first full year of implement ation (October 1, 1991, to September 30, 1992) are provided, and user satisfaction surveys conducted in 1993 by two RMLs are examined. Futur e enhancements to LOANSOME DOC are suggested.