T. Abraham et Lw. Boone, COMPUTER-BASED SYSTEMS AND ORGANIZATIONAL DECISION-MAKING - AN ARCHITECTURE TO SUPPORT ORGANIZATIONAL INNOVATION, Creativity research journal, 7(2), 1994, pp. 111-123
Decision Support Systems (DSS) have been developed to support the comp
utational, judgmental, and negotiation decisions typically encountered
by organizational decision makers. Software for generating ideas has
also become available. However, these systems typically operate on the
individual or small group level, not on the broader organizational le
vel. Also, their focus is usually on the decision-making process while
neglecting the product. This article first develops a framework relat
ing decision types to current DSS. It then proposes an architecture fo
r integrating these component systems to support innovation at an orga
nizational level and to support assessment of the creative product as
well as the process.