L. Thach et Rw. Woodman, ORGANIZATIONAL-CHANGE AND INFORMATION TECHNOLOGY - MANAGING ON THE EDGE OF CYBERSPACE, Organizational dynamics, 23(1), 1994, pp. 30-46
Information technology (IT) has changed the corporate landscape dramat
ically, and future changes will be even more dramatic. The question is
, will our current organizational change methods be able to cope with
the new onslaught of electronic wizardry? The authors first outline co
mmonly used organization change methods-the technical installation mod
el, the systems approach, and gap analysis-along with the implementati
on issues accompany each method. Next, they invite the reader to consi
der the efficacy of these methods in coping with the a multitude of fu
turistic technologies-from ''knowbots' to true virtual reality-that wi
ll likely impact worklife in the decades ahead. The article concludes
by underscoring the important role organizational development experts
will play in integrating these innovations with business and employee
needs.