ORGANIZATIONAL-CHANGE AND INFORMATION TECHNOLOGY - MANAGING ON THE EDGE OF CYBERSPACE

Information technology (IT) has changed the corporate landscape dramat ically, and future changes will be even more dramatic. The question is , will our current organizational change methods be able to cope with the new onslaught of electronic wizardry? The authors first outline co mmonly used organization change methods-the technical installation mod el, the systems approach, and gap analysis-along with the implementati on issues accompany each method. Next, they invite the reader to consi der the efficacy of these methods in coping with the a multitude of fu turistic technologies-from ''knowbots' to true virtual reality-that wi ll likely impact worklife in the decades ahead. The article concludes by underscoring the important role organizational development experts will play in integrating these innovations with business and employee needs.