G. Premkumar et Wr. King, ORGANIZATIONAL CHARACTERISTICS AND INFORMATION-SYSTEMS PLANNING - AN EMPIRICAL-STUDY, Information systems research, 5(2), 1994, pp. 75-109
Information Systems (IS) planning has gained considerable interest amo
ng researchers and practitioners in recent years because of the large
investments that firms have made in IS and the increasingly strategic
nature of the impact of information systems on organizational performa
nce. Since IS planning is performed in an organizational context, char
acteristics of the organization may have a significant influence on th
e quality and effectiveness of the IS planning process. A research mod
el is developed that links two major dimensions of IS planning-the qua
lity of the planning process and planning effectiveness-with a set of
eight organizational factors derived from contingency research in IS p
lanning, strategic business planning, organizational studies, and tech
nology innovation. The model is validated using data collected from a
field survey of 249 senior IS executives. Canonical correlation analys
is is used to test the research hypotheses and validate the model. The
results of the study indicate that the two planning dimensions respec
tively reflecting the ''means'' and ''ends'' of IS planning are equall
y important. The results also indicate that planning resources, the in
tended strategic impact of IS on future business operations, the quali
ty of facilitation mechanisms, the quality of implementation mechanism
s, and the quality of strategic business planning are significantly as
sociated with the quality and effectiveness of IS planning. The implic
ations of the results to further research and to managerial practice a
re highlighted.