Process automation, CIM and paperless manufacturing are operational st
rategies being developed to support the changing business strategies i
n pharmaceuticals. Present FDA activities appear to make automation an
attainable GMP regulatory reality. Operations are being required to p
rovide greater benefits in the form of efficiencies, manpower rational
ization, and productivity gains in order to justify new CIM and automa
tion projects. This paper describes where benefits have been identifie
d and quantified in operational environments.