Management of serial publications in an automated environment is a con
tinuing challenge. The most technically advanced serials system may no
t necessarily be the one selected for a particular library because a n
umber of variables can influence the decision. This article outlines a
case study on the evolution of computerized serials control in New So
uth Wales (NSW) Technical and Further Education (TAFE) Library Service
s, one of the largest library systems in Australia. The emphasis of th
e study is on the identification and analysis of influential variables
affecting serials automation in NSW TAFE libraries. The author conclu
des that a successful approach to serials automation depends on carefu
l definition of needs, informed evaluation of the capabilities of the
systems offered, and, equally important, the political awareness and t
actical skills of library managers.