CROSS-CULTURAL SENSITIVITY-TRAINING - METHODS AND ASSESSMENT

Two methods of training cross-cultural sensitivity were compared: an e xperiential approach using a simulation game called Bafa Bafa and a le cture-based, cognitive presentation. A traditional quantitative progra m indicator using a carefully designed test to measure sensitivity fai led to show differences between the two approaches either immediately or at a 2-month follow-up. However, qualitative data gathered from per sonal documents did indicate significantly greater effects of the expe riential treatment. The implications of this finding for the documenta tion of cross-cultural training effects are discussed.