EVALUATING SERVICE QUALITY AND PRODUCTIVITY IN THE REGIONAL AIRLINE INDUSTRY

Authors
TRUITT LJ HAYNES R
Citation
Lj. Truitt et R. Haynes, EVALUATING SERVICE QUALITY AND PRODUCTIVITY IN THE REGIONAL AIRLINE INDUSTRY, Transportation journal, 33(4), 1994, pp. 21-32
Citations number
20
Categorie Soggetti
Transportation
Journal title
Transportation journal → ACNP
ISSN journal
00411612
Volume
33
Issue
4
Year of publication
1994
Pages
21 - 32
Database
ISI
SICI code
0041-1612(1994)33:4<21:ESQAPI>2.0.ZU;2-D