PROVIDING STUDENTS WITH CRITICAL ACADEMIC PLANNING ASSISTANCE USING ACADEMIC INFORMATION MANAGEMENT - A REMOTE ACCESS PROGRAM

Achieving a delicate balance between using technology and providing pe ople-oriented services is a constant challenge to student academic sup port units on campus. Certainly technology relieves clerical burdens a nd enables people to be more student-centered and better able to satis fy the mission of college student services. Just as important, timing or delivery of academic planning information is critical to students, faculty, and professional advisors. Thus the ideal blend uses machines to provide the timely distribution of information and allows academic support/services personnel to assist students individually beyond the routine. Academic Information Management (AIM), described in this pap er, embodies the following three elements: 1) providing students with critical academic planning information when they need it, 2) assessing and providing access to student academic information for the academic community, and 3) freeing people to individualize services. In short, AIM's purpose is to distribute academic planning information effectiv ely to student and faculty colleagues.