EMOTIONAL EXPERIENCES, EMPATHY AND BURNOUT AMONG STAFF CARING FOR DEMENTED PATIENTS AT A COLLECTIVE LIVING UNIT AND A NURSING-HOME

Experiences of empathy and burnout were compared among staff caring fo r demented patients, at a collective living unit (n=10) and a nursing home (n=10) in the middle of Sweden. In both milieus, the staff showed great confidence in their own caring ability and disclosed a deep car e and concern for their patients. All-staff had the requisite attribut es of empathy, and none had burnout scores indicating risk of burnout. The staff of the collective living unit gave exclusively positive des criptions of their patients, but expressed an emotional exhaustion and a feeling of being overutilized. The staff of the nursing home gave p ositive and negative descriptions of their patients, and experienced p hysical exhaustion and a feeling of being only partly utilized. The st udy indicates that exhaustion in staff may be related both to overwhel ming experiences connected with being close to demented patients, and to feelings of guilt for not being closely related to their patients.