A methodology is developed to incorporate operating environment variab
les in the measurement of Total Factor Productivity. When no account i
s taken of operating environments, the Queensland Electricity Supply I
ndustry (QESI) was found to be 13 per cent more productive than the Ne
w South Wales Electricity Supply Industry (NSWESI). However, when perf
ormance is adjusted for the relatively large area serviced by the QESI
, the productivity advantage it has over the NSWESI expands to about 2
0 per cent.