C. Douligeris et Ij. Pereira, A TELECOMMUNICATIONS QUALITY STUDY USING THE ANALYTIC HIERARCHY PROCESS, IEEE journal on selected areas in communications, 12(2), 1994, pp. 241-250
An Analytic Hierarchy Process (AHP) approach that can be used either f
or the analysis and comparison of the quality of several telecommunica
tions companies, or for the evaluation of alternate technologies in te
lecommunications is presented. The method is based on pairwise compari
son between several factors that affect the quality of service in a hi
erarchical structure. Two particular formulations are presented and di
scussed extensively.