Aims. Diabetic complications can often be prevented by timely detectio
n and intervention. Optimising diabetes care requires effective monito
ring of risk factors at both practice and district level. We describe
a novel method which combines district monitoring of diabetes with enh
anced diabetes care by individual general practitioners. Methods. All
general practitioners in south and west Auckland (n=291) were invited
to join the Diabetes Care Support Service (DCSS). This involved the id
entification of all diabetic patients within the practice and the comp
letion of an audit form with key measures of diabetes and its care. Re
sults. Audit was completed for 217 (75%) of general practitioners and
4611 diabetic patients: 39% of general practitioners completed their o
wn audit. The proportion of completed patient assessments ranged betwe
en 35% (foot pulses) and 89% (blood pressure). The process was found t
o be helpful by 88% of general practitioners (who commented). Conclusi
on. The DCSS is a seamless, service-orientated approach to the deliver
y of diabetes care by primary and secondary services and is likely to
improve care district-wide and identify the need for further intervent
ions. Subsequent audit passes will allow the demonstration and monitor
ing of any changes that occur, as well as the demonstration of its fea
sibility and acceptability on an ongoing basis.