Cr. Ridley et al., CULTURAL SENSITIVITY IN MULTICULTURAL COUNSELING - A PERCEPTUAL SCHEMA MODEL, Journal of counseling psychology, 41(2), 1994, pp. 125-136
A critical review of the multicultural counseling literature revealed
4 limitations of previous conceptualizations of cultural sensitivity.
These limitations are definitional variance, inadequate descriptions o
f indicators of cultural sensitivity, a lack of theoretical grounding,
and limitations in measurement and research designs. After these limi
tations are explored, cultural sensitivity is defined as a distinct pe
rceptual process. A model of cultural sensitivity is proposed that con
textualizes the construct in perceptual schema theory. Five possible n
omological processes are described. Implications for future research a
re discussed.