This paper empirically examines how ties between a firm and its credit
ors affect the availability and cost of funds to the firm. We analyze
data collected in a survey of small firms by the Small Business Admini
stration. The primary benefit of building close ties with an instituti
onal creditor is that the availability of financing increases. We find
smaller effects on the price of credit. Attempts to widen the circle
of relationships by borrowing from multiple lenders increases the pric
e and reduces the availability of credit. In sum, relationships are va
luable and appear to operate more through quantities rather than price
s.