During the past 15 years, mature industries such as agricultural equip
ment have cut R&D expenditures to levels essential only for survival.
Companies that survived did so by the now-standard interventions that
increase emphasis on meeting customer expectations, reduce product cyc
le times, expand information technology, and eliminate non-value work.
While these measures have made R&D within the system more efficient,
they have not transformed the existing social system in a basic, funda
mental way. If the resulting issues of an aging workforce and a lack o
f vitality in product creation are to be addressed successfully beyond
the 1990s, a transformation is required. Since 1987, the John Deere P
roduct Engineering Center has pursued a strategy for transformation. T
his strategy has three objectives: To shift responsibility out of the
boss-subordinate dyad into teams; to encourage diversity and interacti
on across the boundaries of the traditional organization through the c
reation of communities; and to stimulate the flow of information and e
xchange of ideas within the context of global networks. In effect, a n
ew social system for the organization is being implemented, based on r
elationships of integration rather than hierarchy.