This paper discusses the possible causes of musculoskeletal pain in VD
T workers and outlines strategies to minimize it. The paper reviews wo
rkstation, chair, and keyboard design, and makes recommendations to im
prove user comfort. Also discussed is worker selection, training, post
ure, conditioning, and rest breaks. Short term musculoskeletal discomf
ort is experienced by many VDT operators in the telecommunications ind
ustry and chronic disability may result in the long term. It is import
ant that the ergonomist and office manager work together to improve th
e working conditions in this important occupational area.