ADMINISTRATIVE SUPPORT TEAM - A STRUCTURAL INNOVATION

Citation
Km. Eichelberger et al., ADMINISTRATIVE SUPPORT TEAM - A STRUCTURAL INNOVATION, The Journal of nursing administration, 24(11), 1994, pp. 42-48
Citations number
18
Categorie Soggetti
Nursing
ISSN journal
00020443
Volume
24
Issue
11
Year of publication
1994
Pages
42 - 48
Database
ISI
SICI code
0002-0443(1994)24:11<42:AST-AS>2.0.ZU;2-6
Abstract
In response to societal, organization, and leadership changes, an inno vative nursing structure was implemented and evaluated. An administrat ive support team was developed to provide specialized internal consult ation and support to a flattened and decentralized nursing division. T he four administrative support team roles provided an organization per spective that ensured constancy of purpose throughout the division. Th is structural innovation proved to be congruent with nursing shared go vernance and total quality management initiatives occurring in the org anization. Evaluation studies indicated that the model has effectively supported 5 years of continuing organizational change.