Xm. Tan et C. Knessl, HEAVY TRAFFIC ASYMPTOTICS FOR A GATED, INFINITE-SERVER QUEUE WITH UNIFORM SERVICE TIMES, SIAM journal on applied mathematics, 54(6), 1994, pp. 1768-1779
The authors consider a gated, infinite-server queue with uniform servi
ce times. Using perturbation methods they construct asymptotic formula
s for the probability that k customers are served during a stage. The
authors assume that the Poisson arrival rate lambda is large and consi
der the two space scales k = lambda + 0(root lambda) and k = 0(lambda)
. This leads to very simple approximations to the probability distribu
tion, which are shown to be in excellent agreement with numerical resu
lts.