REENGINEERING HEALTH-CARE - MANAGEMENT-SYSTEMS FOR SURVIVORS

To survive in the coming era, health care organizations must support t he powerful concepts of continuous quality improvement with better int ernal management systems that include: (1) new processes for making de cisions from mission to clinical guidelines; (2) hoshin planning, whic h emphasizes strong financial management and innovation to meet custom er needs; (3) new organizations that make cross-disciplinary teams as important as traditional clinical support services; and (4) expanded i nformation covering several new dimensions, including enhanced analyti c capability, and supporting both traditional organization and cross-d isciplinary teams.