Describes some of the authors' experiences in managing a two-year expe
rt scheduling system project called GUESS (Generically Used Expert Sch
eduling System), developed for NASA. Many expert systems are technical
successes, but technology transfer failures. Part of the reason that
some expert system projects fail is due to management issues. First di
scusses the GUESS project and then highlights some lessons learned on
managing an expert systems project based on the GUESS experience.