Quoted words and phrases from research participants are a common featu
re of qualitative research reports. Quoting is a process that requires
the achievement of the proper balance between the obligations of scie
ntific reporting and the taking of artistic license. Quotes are used t
o support researcher claims, illustrate ideas, illuminate experience,
evoke emotion, and provoke response. Quoting involves researchers in a
cts of choosing that lie in the domains of aesthetics and ethics. (C)
1994 John Wiley & Sons, Inc.