THE USE OF QUOTES IN QUALITATIVE RESEARCH

Quoted words and phrases from research participants are a common featu re of qualitative research reports. Quoting is a process that requires the achievement of the proper balance between the obligations of scie ntific reporting and the taking of artistic license. Quotes are used t o support researcher claims, illustrate ideas, illuminate experience, evoke emotion, and provoke response. Quoting involves researchers in a cts of choosing that lie in the domains of aesthetics and ethics. (C) 1994 John Wiley & Sons, Inc.