The Palestinian uprising (intifada) in the territories occupied by Isr
ael in 1967 has created a moral dilemma for at least some Israeli sold
iers who are assigned to partcipate, however reluctantly, in the milit
ary effort to suppress it. The dilemma consists in strong commitment t
o the army, on the one hand, and objections to its tactics of repressi
on on the other. In an attempt to observe the processes of coping with
the resulting dissonance-widely assumed to result in the surrender to
some sort of routinization-conversations were initiated with soliders
from an upper-middle class background. Their discourse reveals that c
oping takes the form of searching for (1) cognitive reorganization thr
ough frames that reduce inconsistency and justify obedience; and (2) i
mprovising behavior and negotiating with external reality so as to mak
e the dilemma more livable. But while the findings, on the whole, are
in line with the axiom that dissonance is reduced even when inconsiste
ncy is maintained, it is proposed here that in certain cases where two
ego-involving commitments conflict, an individual may willfully attem
pt to preserve the pain of dissonance rather than to alleviate it.