We examine a family of GI/GI/1 queueing processes generated by a param
etric family of service time distributions, F(x, theta), and we show t
hat under suitable conditions the corresponding customer stationary ex
pectation of the system time is twice continuously differentiable with
respect to theta. Expressions for the derivatives are given which are
suitable for single run derivative estimation. These results are exte
nded to parameters of the interarrival time distribution and expressio
ns for the corresponding second derivatives (as well as partial second
derivatives involving both interarrival and service time parameters)
are also obtained. Finally, we present perturbation analysis algorithm
s based on these expressions along with simulation results demonstrati
ng their performance.