This paper identifies eleven interrelated elements that need to be con
sidered in organizing and sustaining group services in an agency. An a
pproach to building group services is seen as needing to be both syste
mic and systematic-i.e., every element of the agency system must be an
alyzed and assessment and implementation must be systematically done.
The paper presents a set of interrelated contextual and programmatic f
actors and an approach to analyzing their individual, reciprocal, and
collective effect on building group services in a range of agency sett
ings.