The Poisons Center located in Bab el Oued University Hospital of Algie
rs has been opened to the public since January 2, 1991. The staff is m
ade of public health physicians and pharmacists residents trained in t
oxicology. Phone calls are a new means for obtaining advice on poisoni
ngs and the public must be informed on the modalities of use. The numb
er of calls shows that people are willing to use this fast and effecti
ve medium. A specific data sheet was created. The analysis of calls in
cludes the origin of call, the nature of products used, the age range
the clinical condition of patients, the recommended treatment and the
outcome when known.