The effects of education and stress reduction groups for the relatives
of schizophrenic patients and their perception of services available
to them is presented. 76% of relatives refused invitation to groups be
cause they were overburdened. Those attending the groups said that the
y found them beneficial but measurable improvements were slight. Relat
ives' perception of the shortfalls of the services and the difficultie
s faced differed from that of patients. As the majority of patients tu
rn to their relatives for help and support, rather than approaching ho
spital services directly, relatives were better able to identify servi
ce shortfalls. Patients' perceived needs included employment and incre
ased income, which are not amenable to direct hospital intervention. R
elatives were able to express needs that could be addressed by service
s. Both patients and relatives were able to identify the main difficul
ties faced, though there was a difference in emphasis.