Information Systems management finds itself in a dilemma. Maintaining
competitiveness in the marketplace increasingly means that organizatio
ns must rely on computing and networking technologies that are new and
essentially unfamiliar, that are unstable in the sense that any given
application of the technology tends to become obsolete quickly, and t
hat fundamentally change how organizations do their work. This reality
cannot be avoided. This article identifies a valuable resource that c
an help managers effectively control these technologies.