The document flood gates are open. The result is a new crisis for Amer
ican business in the 1990s. This paper provides a practitioner-oriente
d overview of the problems that are forcing business to consider elect
ronic imaging. Terminology and imaging examples are presented. Issues
are also discussed which must be addressed before imaging can become c
ommon technology. The important impacts of imaging use on business and
society are presented. Finally, the future facets of imaging are sugg
ested.