Computer and communication technologies offer the potential of improvi
ng the quality of life for older people by providing them with links t
o information and services outside of the home. This study examined th
e feasibility of older people using an electronic text message system
to perform routine communication tasks. In addition information was ga
thered to identify design parameters which facilitate the interactions
of older people with such computer based systems. A specialized and s
implified 'communication computer' was placed in the homes of 36 older
women, aged 50-95 years. The system was provided with: a simple text-
editor, basic electronic mail functions and access to news/weather, mo
vie reviews, and health information. Both performance data and user pr
eference data were collected. Results indicated that the participants
liked using the system, were able to use it with minimal difficulty, a
nd that it provided a valuable means for social interaction and mental
stimulation. The findings suggest that computer-based systems can be
a valuable support tool for older adults if they are easy to use, and
provide applications that are useful for them.