DEMING,W.,EDWARDS AND TAYLOR,FREDERICK,WINSLOW - A COMPARISON OF 2 LEADERS WHO SHAPED THE WORLDS VIEW OF MANAGEMENT

This paper compares the personal backgrounds and management philosophi es of Frederick Winslow Taylor and W. Edwards Deming. Among the common alities existing between the two leaders are their use of science and measurement, belief in expert knowledge, the importance of training, t op management commitment, concern with customer and society, competiti on with contemporary figures, and American military and international applications of their theories. Among their major differences are thei r views on quantity versus quality, performance improvement, participa tion, motivation, the individual versus the group, unions, and use of disciple. Differences are discussed in terms of their relative places in the history of management thought.