S. Elliot, MANAGEMENT OF QUALITY IN COMPUTING SYSTEMS EDUCATION - ISO-9000 SERIES QUALITY STANDARDS APPLIED, Journal of systems management, 44(9), 1993, pp. 6
Designers and implementers of courses for computing systems education
who wish or need to incorporate quality systems will find little inspi
ration or assistance when they search the literature. While there is m
uch debate about quality in education, there is not much which is of p
ractical help for course designers, developers and implementers. There
fore, a general model which could facilitate the implementation of qua
lity systems at a course level was developed by adapting Quality Syste
ms concepts from industry.